The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research tour information.
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Access and review information from publications and experts to inform tour knowledge. Completed |
Evidence:
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Evaluate information sources for reliability and currency. Completed |
Evidence:
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Develop and maintain general knowledge of local region and Australian funeral, burial and cremation practices. Completed |
Evidence:
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Develop and maintain knowledge of history and operations of the funeral home, cemetery or crematorium. Completed |
Evidence:
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Plan tours.
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Determine purpose, size, composition and specialised requirements for each tour group. Completed |
Evidence:
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Identify and select tour routes according to purpose, size, composition, and specialised requirements. Completed |
Evidence:
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Identify and prepare information materials for clients. Completed |
Evidence:
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Determine and arrange equipment for presentation requirements. Completed |
Evidence:
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Prepare tour commentary according to special requirements and timing and route of tour. Completed |
Evidence:
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Conduct pre-tour briefings.
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Greet clients and provide summary of tour program and location of facilities. Completed |
Evidence:
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Inform clients of health and safety requirements and any specific restrictions including unsafe areas and funerals in progress. Completed |
Evidence:
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Provide opportunity for client clarification of information and instructions. Completed |
Evidence:
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Conduct tours.
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Direct physical movement of tour groups according to tour program. Completed |
Evidence:
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Present tour commentary using presentation aided equipment as required. Completed |
Evidence:
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Encourage client participation and address client questions through direct response or later follow-up as required. Completed |
Evidence:
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Identify and address conflicts or difficulties promptly. Completed |
Evidence:
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Evaluate tours.
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|
Request and review client feedback and review. Completed |
Evidence:
|
Reflect on own performance and note areas for improvement and develop appropriate strategies for addressing these. Completed |
Evidence:
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Record and report evaluation outcomes. Completed |
Evidence:
|
Research tour information.
|
|
Access and review information from publications and experts to inform tour knowledge. Completed |
Evidence:
|
Evaluate information sources for reliability and currency. Completed |
Evidence:
|
Develop and maintain general knowledge of local region and Australian funeral, burial and cremation practices. Completed |
Evidence:
|
Develop and maintain knowledge of history and operations of the funeral home, cemetery or crematorium. Completed |
Evidence:
|
Plan tours.
|
|
Determine purpose, size, composition and specialised requirements for each tour group. Completed |
Evidence:
|
Identify and select tour routes according to purpose, size, composition, and specialised requirements. Completed |
Evidence:
|
Identify and prepare information materials for clients. Completed |
Evidence:
|
Determine and arrange equipment for presentation requirements. Completed |
Evidence:
|
Prepare tour commentary according to special requirements and timing and route of tour. Completed |
Evidence:
|
Conduct pre-tour briefings.
|
|
Greet clients and provide summary of tour program and location of facilities. Completed |
Evidence:
|
Inform clients of health and safety requirements and any specific restrictions including unsafe areas and funerals in progress. Completed |
Evidence:
|
Provide opportunity for client clarification of information and instructions. Completed |
Evidence:
|
Conduct tours.
|
|
Direct physical movement of tour groups according to tour program. Completed |
Evidence:
|
Present tour commentary using presentation aided equipment as required. Completed |
Evidence:
|
Encourage client participation and address client questions through direct response or later follow-up as required. Completed |
Evidence:
|
Identify and address conflicts or difficulties promptly. Completed |
Evidence:
|
Evaluate tours.
|
|
Request and review client feedback and review. Completed |
Evidence:
|
Reflect on own performance and note areas for improvement and develop appropriate strategies for addressing these. Completed |
Evidence:
|
Record and report evaluation outcomes. Completed |
Evidence:
|